Check Out My Cold… huh?

September 2, 2010

I have to give kudos to my team for putting together a very creative “get well” card.

It definitely made my day. I have been bedridden all week with a bad cold, so this is what they sent me.

If you can’t read the subtitle, it ways “The safe and easy way to avoid work for a week!”

I do have to admit, this has been one of the best weeks to stay in bed. I am falling in love with ESPN3.com... watching tons of the 2010 FIBA World Championships. There is a lot of good basketball talent all over the world.


$50 Flat Rate Processing Special

September 1, 2010

CheckOutMyCards.com is running a $50 Flat Rate Processing Special.

$50 for a 550-count box of up to five different products for five-week processing

Restrictions
– Packages must be postmarked no later than October 15th
– Boxes must be clearly marked with your user name and “$50 Flat Rate”
– Boxes must be no larger than 10″ x 3 3/4″ x 2 3/4″
– No more than 5 different products* per box
– No more than 600 cards per box
– There is no limit to the number of 550ct boxes you send us
– Follow the instructions for how to ship to us

* A product would be something like 2009 Topps football. Any of the inserts and parallels included in 2009 Topps football are counted as part of that product. 2008 Topps football and 2009 Topps baseball would each be counted as additional products. You can give us up to 5 different products in one flat rate box.

Shipping Suggestion
You can fit three 550ct boxes nicely in a medium size priority box, and it only costs $10.70 for postage. Be sure to fill any excess space with padding.

Learn more about using our consignment service to sell your cards

Thank you for all of your Support!


Why I love how we ship cards

August 31, 2010

Ok, it has been a couple weeks since I posted about Why I love our shipping fees. Now my orders from these other sites have arrived, and I just finished opening packages from about 40 different sellers.

This was a great experience. It was a reminder for me about what is important when shipping cards. Here is what I found.

Beckett Marketplace
Beckett Marketplace dealers are on the ball. They all pay at least $250/month to list their cards, so you can be assured that they will jump on your orders right away.
Speed - About 80% of the sellers had the cards shipped within 24 hours. An email with tracking information was sent as soon as the seller had shipped the cards.
Accuracy - Unfortunately 10% of the orders were either canceled or partially canceled because the sellers couldn’t find the cards ordered, and about 1 in 50 cards were incorrect. They gave me the right card number from the wrong set. The accuracy and completeness is about what I expected. As inventories get larger it gets harder to find everything and not make mistakes.
Packaging - All of the cards arrived securely, but about half of the packages were very hard to open. They were taped everywhere or the bubble-mailer used an ultra-sticky glue. It was very common to put multiple cards in an extra-thick toploader, and use of penny sleeves was fairly random. Occasionally cards were shipped in a hinged plastic case and taped shut (very frustrating to try to open).

Sportlots
The Sportlots experience was a little different. It is free to list, and sportlots keeps a cut of the sales. So the responsiveness of the sellers wasn’t quite as good as Beckett Marketplace.
Speed - About 30% of the sellers shipped within 24 hours, 30% within 48 hours, and the rest shipped 3-7 days later. A message was posted on the sportlots website when the order had been filled.
Accuracy - 100% of the 50+ cards ordered were received correctly.
Packaging – All of the cards arrived securely, but about half of the packages were simply mailed in a regular envelop. I guess that is how they cut on costs. Fortunately envelopes are very easy to open. The usage of card savers or toploaders and penny sleeves was also pretty random. Virtually none of the plastic holders were reusable. They had either been taped shut or they were already heavily used.

CheckOutMyCards.com
Here are some key takeaways that I have passed along to our shipping team.
Speed - We have increased the staffing of our shipping team to try to get packages out faster. Our stated guarantee on the website is that we will ship standard orders in 3-5 business days. In reality we have been averaging 2 business days. Now we are going to see how close we can get that to 1 business day. This used to be easy when we were only shipping a few hundred cards per day, but this is now quite a challenge as we are shipping a few thousand cards to hundreds of people all over the world each day. Our shipping team has great leadership, and I am confident we will make good progress on this goal.
Accuracy - Our accuracy is around 1 mistake per 1,000 cards shipped. This is very good, and we will continue to work hard to keep the accuracy high.
Packaging - We have made one nice upgrade in the past couple months. Now all cards that are purchased for $20 or more will be guaranteed to ship in toploaders. Previously it could be random which cards ended up in toploaders after we checked the accuracy of the order. From the 40 packages I received from other sellers, a few were packaged nearly as well as ours, but I didn’t see anything that were packaged better than our packages. Our team does a top notch job, and I have encouraged them to keep that up as we try to increase the speed. Our shipping team takes pride in the work that they do. When you receive a package it should feel like you are opening a present, and it should be an enjoyable experience. We welcome people to post youtube videos of opening the packages they receive from us, and we are always open to suggestions for ways to improve our shipping experience.


Why I love our shipping fees

August 11, 2010

There are many great sites out there for finding cards that people have posted themselves. So today I decided to find a bunch of cards of one of my favorite players.

Beckett Marketplace
I first went to the Beckett Marketplace and pretty quickly found 102 cards that I wanted. The problem was that they were all split across 35 different sellers. My total shipping came to $90.07.

With our service you always get combined shipping because everything is stored in our warehouse. For 102 cards my shipping would have been $28.25 on our site, and if I use a free account and wait until the last week of the month, I can get that shipping down to $22.80 with the bulk shipping discount.

Sportlots
Next I tried Sportlots where I found 52 cards that I wanted. Here the cards where spread across 19 different sellers. They really try to offer extremely cheap shipping. Yet the shipping still came to $24.37 for their budget service. With our service the shipping would have only been $15.75 and it would have been at least as good as their premium shipping service.

eBay
Finally I tried eBay where I found 25 cards that I wanted. Unfortunately the 5 sellers were asking $5+ for cards that I could get for $0.50 on the other sites. In any case, shipping would have $25.45 for the 25 cards. With our service shipping on 25 cards is only $9.

Summary
With other services shipping fees very quickly add up and are hard to keep under control. With CheckOutMyCards.com you can count on quality shipping for around a quarter a card. This is $0.25 to $0.75 per card less than the other sites. These savings allow buyers to pay less out of pocket while sellers are putting more into their pocket. Ahh… the magic of efficiency. I love this hobby, and I love working hard to make CheckOutMyCards.com a great service for my fellow collectors.


Greetings from Baltimore!

August 6, 2010

Our first day at The National was a success. I entered the scene late Wednesday night along with Tim and Steve Hollander (both of whom opened the show Wednesday night). Arriving into Baltimore-Washington International Airport as I type this are Jeff Maeda and Geoff Holland.
Thursday at the National

Among our many show specials, the one that seemed the most popular today was the free shipping on drop-offs. We took in many full shoebox-style boxes, as well as dozens of 400-count boxes. With Geoff heading up our shipping department, we’ll get going tomorrow on packaging the cards we’ve received thus far so that we can ship them back to our warehouse and begin processing.

2001 Leaf Rookies and Stars Freshman Orientation Autographs #FO14 - Cesar Izturis Bat - Courtesy of CheckOutMyCards.comSince it was The National night at Oriole Park at Camden Yards, we all took in the Angels game. The Orioles nearly blew a 4-run lead late but got a walk-off hit up the middle by nine-hole hitter Cesar Izturis for a 5-4 win and a series sweep. Apparently Buck Showalter has made an immediate impression on this ballclub!

On Friday, it will be the only day that all five of us will be on hand so stay tuned for another update…

–Darren


COMC announces its National specials!

July 30, 2010

COMC can hardly wait for the 31st annual National Sports Collectors Convention next week in Baltimore. So that’s why we’re announcing our show specials a few days ahead of time!

4x4x4x4 special at 2248

In honor of the company’s 4th appearance at the National, we’re offering a special with the number 4 being the backbone of our theme. At the show, you can receive a special 400-count box with our company logo on top. (The exterior dimensions are 7” x 3 ¾” x 2 ¾”.) Put up to 4 different card products* in there for just $40 and we’ll get them processed within 4 weeks.

* A product would be something like 2009 Topps football. Any of the inserts and parallels included in 2009 Topps are counted as part of that product. You can give us up to 4 different product in one flat rate box.

Free shipping from 2248

Anyone wishing to drop off cards at our booth (2248) will receive free shipping, as we will be sending all batches via FedEx from Baltimore back to our office in Redmond, Washington at no charge. Additionally, we are also waiving the 5-cent fee for each card that is in a hard plastic of any kind (e.g. toploaders or screw downs). Feel free to drop off your cards from home or the cards you buy at the show. Our normal processing fees apply, but you won’t have to take the effort to package the cards or pay to ship them to us.

First time seller special

New sellers can get a $100 free Express service coupon simply by dropping by our booth (2248) or the Blowoutcards.com booth in the corporate area.

Win Prizes!

Finally, COMC is proud to announce that over the course of the show’s five days, we will be giving away $2,000 worth of products and services. So if the above reasons aren’t enough to check out our booth, this one definitely should be!

Thanks for reading this, and we’ll see you in a few days!


Countdown to Baltimore begins!

July 28, 2010

A week from now, the nation’s sports-collecting eyes will be fixated on the Baltimore Convention Center. That’s where COMC will be, along with hundreds of other dealers and thousands of collectors, as the 31st annual National Sports Collectors Convention begins.

We here at COMC are planning on posting daily updates on our blog whereby we capture the highlights of our happenings at Booth #2248P. This space ironically happens to be next to our second-ranked consignor ddearing, who will occupy Booth #2149P.

So if you’re attending the show, make sure you stop by and say Hi. And if you’re not, just check our blog each day and we’ll hopefully give you a sense of what went down…


There are flippers, and then there is Cardshark

July 21, 2010

Jason Banks had no idea of his impact on the ultimate future of COMC. Back in early 2008, he was just trying to capitalize on a business model he deemed unique and also potentially lucrative for him.

1969 Topps #260 - Reggie Jackson RC (Rookie Card) - Courtesy of CheckOutMyCards.comHaving won approximately 100 auctions on eBay, he decided to have them sent directly to COMC’s address. The problem was, COMC was using a mailbox service at the time – and was used to receiving just a few packages per day. So when 100 or so packages arrived, the mailbox service quickly put a kibosh on this practice.

This situation, of course, led to the company leasing commercial space in Overlake Business Center (a business development we’re still located in, just down the street and in a bigger building). It goes to show that one person truly can make a difference!

As for Banks, his cardshark account is ranked second on our top buyers list. But he’s easily the largest flipper on the site (having purchased more than $100K BV with the sole purpose of re-selling on the site rather than requesting shipment on the cards). This has made him 9th on the top sellers list.

“My focus is to flip cards,” said Banks, who runs an intellectual property (domain names, etc.) business in Boynton Beach, Florida. “It’s just like the stock market, with diversification being the key.”

Banks, a former Florida state trooper and a City of Miami Beach police officer who has a law degree from the University of Miami, grew up in a house filled with Lenny Dykstra memorabilia.

1987 Topps Tiffany #295 - Len Dykstra - Courtesy of CheckOutMyCards.com“My dad was a huge fan and he just went crazy buying cards,” said the 46-year-old. “He’d send them out in the mail and they’d come back signed.”

When considering COMC, Banks recalls being initially struck by the background of COMC CEO Tim Getsch. “What really impressed me was Tim’s history with Microsoft. Anyone that had that handle (on site development) was going to do a very good job with the site.”


Out with the old, in with the new… stats

July 17, 2010

For a while people have asked questions about how we calculated our seller stats. We kept having to explain how the stats were specific to cards sent to us on consignment and didn’t reflect the cards that people purchased on the site and were now flipping.

Here is the last screenshot of our old style stats.

New Stats
We finally got a chance to update the site so that it now gives more intuitive stats split out for buyers, sellers, and consignors.

Top Buyers
We let you drill into the top 50 buyers based on total book value purchased. This includes cards that were purchased and shipped as well as cards that are purchased and are still in the buyer’s account.

Top Sellers
You can now see all sellers. By default we sort the list by total book value currently for sale. This includes all cards purchased as well as cards sent to us on consignment.

Top Consignors
You can now see all consignors. By default we sort the list by total book value of cards ever sent to us on consignment. These stats include cards that have been sold, but they ignore any cards that were sent to us on consignment and returned to the original owner.

The Trifecta
Notice that ddearing and SteveSC are the only users that have earned the top 10 list in all three categories. Both Dan Dearing and Steve Hollander will be at the National August 4-8. Steve is our most senior employee and will be one of 6 CheckOutMyCards.com employees at the National. Dan is one of our fastest growing sellers. I just found out today that he happens to have a booth right next to ours. If you can make it to Baltimore for the National this year, be sure to swing by booth 2248 and say hi!


Magic: Back on the Wagon

July 13, 2010

This is a great writeup by one of our most recently hired employees. I throughly enjoyed the read.

Enjoy!

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Hi, my name is Jeremy, and I’m a recovering nerd. Well, I suppose “recovering” isn’t entirely accurate. To be honest, just remove it from that first sentence and it’ll read more truthfully. I am a great big nerd. On July 10th, though, I revved it up into an arena of nerdiness I had sworn off for over ten years; I played in a sealed deck tournament of Magic: The Gathering, 2011 edition.

I was just out of elementary school when I bought my first Magic cards, and every dollar I obtained from ages ten to seventeen went into my cherished collection. Eventually, though, I gave all my cards to a friend and walked away. And now I’m back, sitting at Uncle’s Games in Bellevue, and signed up for the noon prerelease event that will kick off the brand new Magic edition.

1994 Revised Edition #62 - Demonic Tutor U :K: - Courtesy of CheckOutMyCards.com In the processing department of Check Out My Cards I see a pretty wide variety of collectibles come through. I was surprised, though, how nostalgic I became the first time a seller sent us some of his old Revised-editions. “I used to have one of these,” I informed my coworkers, gesturing to a stern looking Demonic Tutor. They smiled politely, not understanding the deep significance. I decided then that it would henceforth be my mission to get more Magic cards up on the site.

This was my first time opening a booster pack in a decade, and as the clock slowly inched towards twelve, I found myself feeling nervous. A broad array of players were slowly filling the cozy shop, and I recognized all the old demographics: young kids accompanied by their parents, teens with their card collections in binders under their arms, a good number of men about my age, and a few older stalwarts in their forties and fifties. How many expansion sets of Magic have been released since I stopped playing? Twenty? I wonder to myself if I will even recognize the terminology. Two boys behind me are excitedly discussing the preview cards that Magic’s publisher, Wizards of the Coast, have displayed on their website. One is thrilled that his favorite is back for another round. “He’s not very good,” he concedes about the card, “Well… he’s pretty good. But he’s cool!” That’s the Magic I remember loving. It’s not just a deck; it’s a stack of cardboard heroes.

At 12:03 my name is called, and I’m handed six booster packs by the well-organized guys behind the counter. In my absence from the game I’ve occasionally peeked in, and it has seemed to me that every set of cards they release is stronger than the last. As I settle in at one of the sturdy wooden tables, I wonder to myself what overpowered monsters I’ll get to unleash. I open my first pack.

1993 Alpha #287 - White Knight U :W: - Courtesy of CheckOutMyCards.com Every booster pack of Magic contains one rare card, and I quickly flip through to see what the first component of my arsenal will be. “Sealed Deck” tournaments are a different format than regular games of Magic. Each player receives a half a dozen boosters for a total of ninety cards, with which they make a deck of no less than forty. The number forty is misleading though, since almost half of a well-built deck will be different colored “land” cards to power the various spells. The staff at Uncle’s is well-stocked with each of the five lands, and as players finish their tinkering, they approach the register and are supplied with their land cards for free. Selecting which color of land to focus on is crucial for a tournament of this format. My first rare card is red, so as I open my second pack I cross my fingers for a run of good luck and another red rare. It’s a rare land card! I smile, since it is a combination of two colors, red and black. Sadly, my fortune turns. My third rare is white. I make my way through the rest. Green, another white, and then I find it: a third rare white called “Vengeful Archon”. My eyes boggle as I look at how powerful it is. White looks like my color today.

It takes me almost the entire time allotted to deck construction just to browse through my cards and learn their abilities, so as the clock runs out I simply grab my white and green cards and shuffle them together. The minimum deck size is forty cards, but mine weighs in at sixty, obese by sealed deck standards. My name is called out, and for my first game of Magic in a very long time I’m paired up with a teen named Michael. He was born the same year that Magic came out. I feel old.

Michael snagged three green powerhouse cards, and our best-two-out-of-three contest begins with my deck being staggeringly crushed. Back on my heels, I rally my forces and come back to snag a win in game two. Game three comes down to the wire, and on the last turn Michael plays a card that will be just enough to grant him victory — if he wins a required coin flip. He calls heads and I toss it up. Tails. I let out a sigh of relief and shake his hand. These are the moments that make Magic great.

I went on to win about half my games on Saturday. My cards were decent, but so were everyone else’s. Ryan, my final opponent, played a merciless white and black deck that was tuned to perfection, and it was honestly a pleasure to lose to him. Everyone I met at the tournament was incredibly nice, and the sense of overall sportsmanship was tremendous. In the end, my white card that I thought would win me every match wasn’t so overpowered after all. As big and scary as he looked, he didn’t exist in a vacuum, and my opponents were all inventive and impressive in dealing with him. Omar cast a spell that returned him to the top of my deck, and then forced me to discard him. John, a smiling father accompanied by his son and “life coach” Cole, exiled my card to another dimension. It was nice to be proven wrong about my assumptions, and it was even better to see the strong and diverse following that Magic still enjoys.

When I finally had to leave for the day, I drove away feeling that the Magic brand is being well taken care of by Wizards of the Coast. The feel of the game has changed a bit since my younger days, but listening to the energized chatter surrounding me on Saturday I know that the soul is still the same. The crowd surrounding my old hobby is just as enthusiastic and diverse as ever, and they felt like old friends. I don’t intend to dive back into the hobby – I have responsibilities, and a lot less free time now that I’m out of school. All my new cards from Saturday will be posted up for sale on COMC in my Jester account. At the same time, though, I think I would quite enjoy another sealed deck tournament. Since Saturday, my brain has been hard at work coming up with new strategies and card combinations that will surely grant me victory in the future. Hi, my name is Jeremy, and I am still a nerd.