Comments on: Graded Cards & Lower Processing Fees

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Mon, 12 Oct 2009 19:40:47 +0000

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Tue, 01 Sep 2009 19:50:50 +0000

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By: Tim Getsch

Tim Getsch — Tue, 04 Nov 2008 03:37:44 +0000

Thank you all for the productive feedback. I have started a new blog post just regarding the $0.01/month fee. Please give it a read and let us know what you think.

Bruce: Thank you for the tip about the auctions and for the 3-6 month suggestion.

Bounty13: I appreciate the advice about not giving breaks to special sellers. We look forward to posting your first batch of cards so that you can see how our site works. I am pretty sure you won’t have to pay $25 to have your cards returned.

olsonnet: Love the feedback. Minor note… We aren’t changing the fees because they weren’t working financially. We actually expect that $0.10 + $0.01 could be a big price break for most users and we want people to be able to send us more cards.

Tigers1984WS: Your concern about shipping has been noted. Looks like we shipped a record number of orders today, but we will continue to monitor the satisfaction with our shipping fees.

habsfan24: Thank you for the vote of confidence! We will continue to work hard to create the best site and offer the best service we can.

JohnnyBenchCards: I love the idea of giving buyers a few months free storage.

Texansfan: I saw that your first batch of 200 cards sold in about a week. I can’t wait to see what your second batch does. If you keep that up, your fees will be way better at $0.10 + $0.01/month than they would be at $0.20.

Dave Warren: Love the 3-6 month free idea, and you are right on with the donation comment.

By: Bruce

Bruce — Mon, 03 Nov 2008 06:34:28 +0000

I’m not a fan of the storage fee either, though I think it would be easier to swallow if it didn’t kick in until the cards had been on the site for 3-6 months. Also, I think there should be some sort of bargain auction where people can quickly unload cards that they don’t want sitting around costing them money. Set it up like sportlots auctions where they all start at one cent.

By: Bounty13

Bounty13 — Mon, 03 Nov 2008 04:15:38 +0000

I took advantage of your 100 Free last month because I was buying a lot of cards from your site and I figured I might as well fund my spending by selling cards on your site as well. However if I had to pay a $1 storage fee per month on those 100 cards I probably would not have sent them in. It already cost me over $10 to ship the cards to you from the East Coast, and if I want my 100 cards back it would cost me $25. So I am already in the hole $35.

I have roughly 75k cards in about 20 boxes, they do not take up a lot of space. I do not know how big your warehouse is, but I cannot see how 350k cards are taking so much space that you require a storage fee.

My advise to you is do not become like eBay… giving your core group of sellers some breaks then raising fees elsewhere. If you are trying to grow the site with more cards by only charging .10 cents a card, turning right around by charging .1 cent a month is not the way to do it.

By: powerfam

powerfam — Mon, 03 Nov 2008 03:47:30 +0000

Habsfan24: I agree with what you are saying, but this site has multiplied each month enormously with new interested buyers who want to use COMC for their services and obviously agree with the terms. Now that the site has taken a turn in favor of the major dealers, how well do you think that will interest the common dealer who just wants to pop off a few hundred cards while collecting a few of his favorites in the process??? It grows by word of mouth whether is be on a message board at another site or anywhere imaginable. I understand the shortage of space, but a friend of the family had a card shop back in the early 90′s with over a million cards in storage, and they were stored in one BIG storage compound. (A pain in the ass I know, but there are always other real estate options) I’d rather pay .25 a card then pay the storage fee, because that would weed out all of the less valued cards processed into the site. COMC is the BEST site I have ran into so far (I have sold a lot of cards at shows and on the net, so I’ve done my homework) and there are several sites with very close smilarities, but not the same features. How long do you think it will be before someone steals their idea and creates their own site? Tim, Steve, and every other member on the COMC team do a wonderful job, but need to make sure they dominate this all the way to the top and become the EBAY of the card collecting world!

By: habsfan24

habsfan24 — Mon, 03 Nov 2008 01:12:42 +0000

Hey Toby Getsch…no worries and it’s pretty cool that you took the time to reply. Hey, we all have opinions and views and it’s great that we can share them. One thing is, we’re all pretty passionate about COMC. I really enjoy the site and it’s the best one I’ve found for cards. Tim and his team do a great job, and while a recurring monthly storage fee isn’t my favourite idea (Canadian spelling of favourite…haha), at the end of the day, I believe in the site and The COMC team. I’m confident Tim will review all the comments and suggestions and do what he feels is best for the COMC team and it’s loyal followers

Thanks

By: Toby Getsch

Toby Getsch — Mon, 03 Nov 2008 00:36:23 +0000

@habsfan24: I hope you reconsider delaying sending cards. I didn’t mean to make any comment that was negative or directed at anyone in particular. Sorry, if it came across that way. My bad. You made some good points and you did run the 10 month numbers that matter to you. Thanks for spelling it out.

(Disclaimer: Tim is my brother. However, I have not communicated with him about any of this and I have no other knowledge of this topic other than me reading the blog post and announcement here myself. And, I’m not employed by or having any stock or anything like that w/ COMC. I do wish them well and I am a big fan! Just thought I’d throw that out there in this open, communicative, blog world.)

By: JohnnyBenchCards

JohnnyBenchCards — Mon, 03 Nov 2008 00:25:57 +0000

As a buyer, one of the great advantages COMC is the ability to pick up cards from multiple dealers, queue them up, and then make one shipment. Right now I’m only collecting cards from one player, so I would consider my self a small volume collector, and the $.01/mo storage fee isn’t going to change my buying habits much. But how about the higher volume buyer? While the sellers get a break if they sell a card with in the first 11 months under the new fee structure, the buyers do not. I can see how storage is storage whether the card is for sale or not, but you surely don’t want to turn off too many buyers.

Of the 351k cards listed on the site, what percentage have sold more that 30 days ago AND are marked “Not For Sale”? I’m guessing it’s pretty small. If it is a small percentage maybe you can offer 3-6 months free storage on purchases?

By: habsfan24

habsfan24 — Sun, 02 Nov 2008 16:04:48 +0000

Well, this is certainly generating debate. As far as “running numbers”, the main number I’m concerned with as a seller is “bottom line cost”. As I see it, while a drop in the processing fee makes the initial cost lower, the long term cost is to the seller is higher. I love this site and how it’s gotten me interested in cards again, but it seems that the direction things are heading is away from the “casual” collector/seller like me and more toward the high volume seller who views this more as a business than a hobby. Here’s what I see, and we view things as individual members of the site. This change will cost more in the long term – eg: If I list 500 cards at 0.10, that’s $50 processing plus the $2 shipment fee +$52.
That’s $50 less in initial cost. However, if those 500 cards don’t move (which can happen), after a month, and extra $5, now it’s cost me $57 to list the cards. After two months, another $5, and so on. Of course $0.01 per card sounds like a steal, but when you start multiplying times 100′s of cards over several months, it adds up to a simple bottom line – more cost to the seller. We don’t know what cards will sell and what will sit for months. Once a card sits in inventory for 10 months or more, the cost of having the card on the site will surpass the $0.20 per card fee that you just reduced. I’ve got cards that have been on the site since I joined about 10 months ago, so cards can be there that long. I follow the site closely, and there are other sellers who’ve had cards listed long term as well. Of course we would like them to sell sooner rather than later, but now the later will cost more. I’m not sure that the comment “Unfortunately, I don’t think everyone runs the numbers all the way through and does the detailed analysis” from a previos post is fair or accurate. I’ve run the numbers that matter to me as a seller, and as of now, I am delaying sending any more cards until I see where this is going.
Thanks again for the forum to share this opinion.